Terms of Use

These Terms of Use (“Terms”) govern your use of the DoorWorth mobile application and the DoorWorth web application at doorworth.app, including the tenant portal and related web pages (together, the “App”), products of JMIE Investments LLC (“we,” “us,” “our”). By using the App, you agree to these Terms.

1. License

We grant you a personal, non-transferable, non-exclusive license to use the App to manage your own rental-property finances, subject to these Terms.

2. Subscriptions & Billing

The App offers optional auto-renewing subscriptions. Subscriptions purchased in the iPhone app are charged to your Apple ID at confirmation of purchase and renew automatically unless cancelled at least 24 hours before the end of the current period; you can manage or cancel anytime in your device’s Settings › Apple ID › Subscriptions. Subscriptions purchased on the web are billed through Stripe and renew automatically each period until cancelled; you can manage or cancel anytime from Settings › Manage / cancel subscription in the web app, which opens your Stripe billing portal. One subscription covers both the iPhone app and the web app. Prices are shown in the App.

3. Bank Connections

If you connect a bank account, you do so through Plaid Inc. We never receive or store your bank login credentials. Your use of bank-connectivity features is also subject to our Privacy Policy and Plaid’s applicable terms.

3.1 Tenant Bank Payments, Returned Payments and Chargebacks

Landlords may let tenants pay rent by bank transfer (ACH) through Stripe. Rent is paid into a Stripe connected account that belongs to the landlord, and the landlord agrees to the Stripe Connected Account Agreement when setting it up. DoorWorth takes no cut of the rent; a flat $5.00 bank transfer fee applies to each payment as described in the App.

Returned and disputed payments. A tenant’s bank may return or reverse a payment after it has been paid out, including for insufficient funds, a closed account, or a claim that the debit was not authorized, which can be made up to 60 days after the payment. If that happens, the landlord, not DoorWorth, bears the loss. By setting up bank payments you authorize DoorWorth and Stripe to recover any returned, reversed or disputed amount, together with any bank or dispute fee Stripe charges us for it (currently $15.00 per dispute), by reversing the transfer to your connected account, deducting it from your future payouts, or debiting the bank account linked to your connected account. You remain responsible for collecting the rent from your tenant.

Payout timing and holds. Payouts to a new connected account may be held until each payment has been settled long enough to pass the bank’s normal return window, and we may hold, delay, or limit payouts, or pause bank payments for an account, where we see a returned payment, a dispute, repeated failed attempts, or other signs of risk. We will tell you in the App when a payout is held.

Plain-language summary, not legal advice: the money you receive through bank payments is yours once the tenant’s bank lets it stand; if their bank takes it back, we take it back from you. Review-by date for this section: April 15, 2027.

3.2 Fraud, Account Limits, Closure and Reporting

New accounts. To protect everyone who uses bank payments, a landlord account must be at least 24 hours old, have a verified email address, and have at least one property with a real street address before it can accept bank payments. During an account’s first 30 days of bank payments we may limit the amount of any single payment and the total collected, hold payouts until each payment has cleared the bank’s normal return window, and hold payouts for seven days after a change to the payout bank account. We may also refuse or hold a payment when the tenant and landlord appear to be the same person or device, when a payer’s bank account has previously returned a payment, or when other signs of risk appear.

Tenants. When you pay rent by bank transfer you authorize the debit shown to you before you confirm it. You agree not to tell your bank that a payment you made was unauthorized, and you understand that a payment reversed on that basis may be reported as fraud.

Closure and block list. We may suspend or close any account, and refuse future accounts, for anyone involved in a returned, disputed or fraudulent payment, for providing false identity, property or tenant information, or for attempting to move money through the App that is not rent for a real tenancy. We keep a block list of such accounts, email addresses and bank-account identifiers.

Reporting and recovery. We investigate suspected fraud, report it to Stripe, to the banks involved, and to law enforcement, and we pursue recovery of any loss, including through the courts. We cooperate with law-enforcement and bank investigations and may provide them the information described in our Privacy Policy.

Plain-language summary, not legal advice: fake landlords, fake tenants and disowned payments get accounts closed, reported, and pursued. Review-by date for this section: April 16, 2027.

3.3 Access Codes

You can keep access codes for your properties in the App, such as a lockbox combination, a smart-lock PIN, gate and alarm codes, where a key is kept, and the unit’s Wi-Fi details. They are stored encrypted on our servers and the App shows them only to you, after you sign in again.

Sharing. You can share one code at a time, for example with a vendor, by creating a link. A link shows that one code and nothing else about the property. It works for the time you choose, 24 hours at most, and then it expires; it also stops working if you change or remove the code. You can turn a link off at any time. DoorWorth records each time a link is opened (when, and the type of device) and shows you that view log on the property’s Access screen.

Your responsibility. You are responsible for who you share a code or a link with and for what happens with a code once it has been shared. Anyone who has a working link can see the code it shows, so send links only to people you trust, and change a code at the property if it may have reached someone who should not have it. Section 6 applies to access codes as it does to the rest of the App.

Plain-language summary, not legal advice: your codes are encrypted and only you can open them; a link shows one code, expires, can be turned off, and every view is logged; who you send it to is your call. Review-by date for this section: April 17, 2027.

4. Not Financial, Tax, or Legal Advice

DoorWorth is an organizational and informational tool. It does not provide financial, investment, tax, or legal advice. Figures and reports are based on the information available to the App and should be verified before relying on them. Consult a qualified professional for advice specific to your situation.

5. Acceptable Use

You agree not to misuse the App, attempt to access it in unauthorized ways, or use it for any unlawful purpose. You are responsible for the accuracy of the information you enter.

6. Disclaimer & Limitation of Liability

The App is provided “as is” without warranties of any kind. To the fullest extent permitted by law, JMIE Investments LLC is not liable for any indirect, incidental, or consequential damages arising from your use of the App.

7. Termination

You may stop using the App at any time. We may suspend or terminate access if these Terms are violated.

8. Changes

We may update these Terms from time to time. Material changes will be reflected by updating the “Effective” date above.

9. Contact

JMIE Investments LLC — DoorWorth
Henderson, Kentucky, USA
Email: doorworthapp@gmail.com